At Sunrise Learning, we strive to provide high-quality educational products and services to our customers. We understand that circumstances may change, and you may need to request a refund or cancel your purchase. Please review our refund and cancellation policy below:

1. Admissions Refund Policy:
   • Admissions fees are non-refundable unless otherwise stated in specific circumstances outlined in the admission agreement.
   • If you need to cancel your admission before the start of the term, please contact our admissions office for further assistance. Refund eligibility will be determined based on the specific circumstances of your cancellation.
2. Digital Products (Courses) Refund Policy:
   • For digital products such as online courses, no refunds are generated.
   • To request a refund for technical glitches, please contact our customer support team at contactus@sunriselearning.in with your order details and reason for the refund request.
   • Refunds may not be granted if you have completed a significant portion of the course content or if there is evidence of misuse or abuse of the refund policy.
3. Physical Books Refund Policy:
   • If you receive a physical book that is damaged or defective, please contact us within 2 days of receipt to request a replacement or refund.
   • We may require evidence of the damage, such as photographs, to process your refund or replacement request.
   • Refunds for physical books are subject to inspection upon return and may be issued minus shipping fees.
4. Cancellation of Services:
   • If you wish to cancel a service or subscription, please review the terms outlined in your service agreement or subscription plan.
   • Some services may have specific cancellation terms, such as a notice period or early termination fee.